Your world,handled.

Four calls for a table. Nine tabs for a hotel. An afternoon on a trip you haven't taken yet. One message to your concierge ends all three.

The arithmetic

Nobody invoices you
for the hours.

A dinner is twenty minutes when it goes well. A dinner for six is four calls, two changes and a confirmation you forget to chase. A trip is most of an afternoon: the flight, the room, the car, the table, then the two of them that change. Call it three hours in an ordinary week. Over a year that is a month of working days. Membership is that month, returned.

01You send one message.
02We ask only what we genuinely need.
03You confirm once.
04You stop thinking about it.
The app

One message.

Everything else is ours.

The app is one thread. Write it the way you'd say it: car to JFK, Thursday, six. A person picks it up, usually inside two exchanges. The allergy, the airline, the address the flowers go to — all of it sits behind the message before you send it. Most members type one line and put the phone down.

Become a member
The Aervante concierge thread, showing a request summary card confirmed by the member
The Aervante home screen
Aervante home screen with the ask bar and tonight's recommendation
Ask for anything.Home
Aervante concierge thread with a confirmed request
A person handles it.Concierge
Aervante requests screen showing live status
Watch it get done.Requests
How it works

Say it once. Confirm it.
It's handled.

Four steps, and only one of them is yours. Timing depends on the city, the request, and how fast a partner comes back — but nothing sits silently.

01 — Ask

In your own words.

Open a thread and describe what you need. No forms, no categories to choose, no menus to work through.

02 — Drafted

Only what it needs.

Aervante asks the few questions that actually matter, usually inside two exchanges, then drafts the request as a summary card.

03 — Confirm

Nothing moves until you say so.

You see exactly what's being asked for before it goes anywhere. Nothing reaches staff until you confirm that card.

04 — Handled

Then it's a person.

Your concierge picks it up and replies in the same thread. You're notified the moment the status changes.

What members ask for

A normal week.

Dining, travel, ground transport, access and gifting all live in the same thread — no separate apps, no repeat explanations, no chasing anyone for an answer.

01DineHard-to-get reservations, seating notes, the details that make the table yours 02StayHotels, suites, late check-ins, upgrades, arrival coordination 03DriveBlack car and private drivers, timed to your flight 04TravelMulti-city planning; private aviation and yacht sourcing on Reserve and above 05GiftSourcing and time-sensitive items that have to arrive on the day 06AccessNightlife, members' events, and the rooms that are hard to get into

Most requests arrive in five words. The rest is already on file. And the thing that doesn't fit a category — those are the ones we like. See everything we handle

Wherever you are

New York, Miami, Abu Dhabi. Your concierge is reachable around the clock, and already knows the answers you'd have to repeat to anyone else.

Inside the app

More than a place
to send requests.

Membership is a standing relationship, so the app is built to hold one — what you like, where we're gathering, and what your tier opens.

The club, and where it gathers.

Members' events and experiences in the cities we serve. The first is Abu Dhabi for race week this December; what follows is shaped by where members actually are. New dates are announced in the app, and the waitlist hears first.

The Community tab in the Aervante app, where members' events are listed

It remembers you.

The preferences you set when you join — the cuisines, how you travel, the table you like — are known from your first message. You shouldn't have to explain yourself twice.

The Aervante profile screen showing membership tier and saved preferences
Partner standards

Trust is the product.

Aervante is built to feel effortless for members, but the standard behind the scenes is disciplined: selective partners, direct verification, and continuous review.

Selective sourcing

Partners must match the responsiveness, discretion and quality expected by Aervante members.

Direct checks

Important categories are verified through direct contact, documentation and trusted references.

Fresh confirmation

Availability, payment details and service terms are confirmed per request before members move.

Ongoing review

Vendors are monitored over time so weak delivery does not become part of the member experience.

AervantePrivate Client
No. 0001
Enzo Valenti
24/7 Concierge · Member identity
Private Client

Membership should
feel tangible.

The highest-touch relationship, offered by invitation: priority routing in the app, 24/7 concierge support, a physical metal membership card, a personal member number, and a service layer that remembers how you move.

Priority response across time-sensitive requests and complex coordination.
Personal details carried forward so each request lands sharper than the last.
Thoughtful extras when the moment calls for it, from anniversary flowers to route planning.
The first members trip

Abu Dhabi. December 2–7.

Race week, arranged end to end — stays, race access, transport, the desert night, the yacht afternoon, two private dinners. Membership included. Priced on request.

See the weekend
Membership

Three tiers.
One standard.

Founding member rates, billed annually. Different levels of access, the same expectation for polish, speed and discretion.

Access
The essential concierge.
$1,000/ year
Under $100 a month · billed annually
  • 24/7 concierge for dining, travel & requests
  • Priority reservations
  • Members-only events
Join Access
Most popular
Reserve
Elevated access & priority.
$3,600/ year
$300 a month · billed annually
  • Everything in Access
  • Dedicated concierge & faster response
  • Private jet & yacht sourcing
  • Curated experiences & gifting
Join Reserve
Private Client
The highest-touch relationship.
By invitation
Introduced or invited · limited each year
  • Everything in Reserve
  • Priority routing and 24/7 support
  • Metal membership card and member number
  • Priority sourcing
Enquire

Checkout is handled securely by Stripe. Already downloaded the app? Join with the same email you signed up with — your membership unlocks in the app automatically once payment clears.

Where we are

The app is out,
and opening slowly.

Aervante is on the App Store. Membership is still by request — the desk takes on members at the pace it can actually serve them, and the network behind it grows every day. Founding membership is open.

01The app is live on the App Store. Download it, then ask for a place.
02Tell us how you'd use Aervante and we'll be in touch as places open.
03New partners, venues and cities are added every day.

We read every one, and reply from a real address.

Questions

The ones we get asked.

What is Aervante?

A private concierge membership. You send one message; a real person arranges the reservation, the travel, the car, the gift or the access, and confirms it back to you.

What does membership cost?

Access is $1,000 a year and Reserve is $3,600 a year, both billed annually at founding member rates. Private Client is by invitation. Checkout is handled securely by Stripe.

How quickly is a request handled?

Aervante asks only what it genuinely needs, usually inside two exchanges, then a concierge picks it up. Timing depends on the city, the request and how quickly a partner comes back — but nothing sits silently.

Which cities do you cover?

New York, Miami and Abu Dhabi today, with the partner network — venues, drivers, hotels and suppliers — growing every day.

What can I actually ask for?

Dining, stays, ground transport, travel planning, gifting and access. Private aviation and yacht sourcing are available on Reserve and above. And the thing that doesn't fit a category — those are the ones we like.

Can I try it before joining?

Yes — we open fourteen-day trials by request. Ask for one here; it is the full desk, not a limited version.

Is the app available yet?

Yes — Aervante is on the App Store now. Membership is by request; download the app and ask for a place.

Support

A real address,
and a real reply.

Members get help fastest inside the app — your concierge thread is always open. For everything else, including account and membership questions, email us.

Members

Open the Chat tab and message your concierge. Requests, changes and cancellations are handled in the thread they belong to.

Account & billing

Membership, renewals, receipts, or trouble signing in — email info@aervante.com and we'll sort it.

Everything else

Press, partnerships and vendor enquiries also reach us at info@aervante.com.